Shipping Policy

Estimate Total delivery time to the door = Estimate Estimate Average Processing time (days) + Estimate Average Shipping time (days) (*)

We usually take about 1 – 5 days (from Monday – Saturday) to produce and pack the order.

All our shipments are provided with a tracking link.

Please feel free to follow the tracking link to check your delivery status.

Products Estimate Average Processing time (days) Destination Country Estimate Average Shipping time (days) (*)

Production time is not included in the calculation. This is the time it takes to move the package.

 Total delivery time (working days) Carriers Shipping Fees

(For each item is a parcel)

Categories Apparel & Accessories For Pets 1 – 5 days United States (US) – Mainland Standard Shipping: Average 12-15 days

Fast Shipping: Average 7-10 days

Standard: 13-20 working days

Fast: 8-15 working days

 

USPS/ YunExpress/ DHL e-commerce Standard shipping: 5.99 USD

Fast Shipping: 7.99 USD

U.S. Oceania & Island, Military Zone Standard Shipping: Average 15-20 days Standard: 16-25 working days Standard shipping: 5.99 USD
Canada (CA) Standard Shipping: Average 15-20 days

Fast Shipping: Average 7-10 days

Standard: 16-25 working days

Fast: 8-15 working days

 

Standard shipping: 5.99 USD

Fast Shipping: 9.99 USD

Australia, New Zealand Standard Shipping: Average 12-15 days

Fast Shipping: Average 7-10 days

Standard: 13-20 working days

Fast: 8-15 working days

 

Standard shipping: 5.99 USD

Fast Shipping: 9.99 USD

United Kingdom (UK) Standard Shipping: Average 15-20 days

Fast Shipping: Average 10-15 days

Standard: 16-25 working days

Fast: 11-20 working days

Standard shipping: 5.99 USD

Fast Shipping: 9.99 USD

Rest of the world Standard Shipping: Average 15-20 days

Priority Shipping: Average 10-15 days

Standard: 16-25 working days

Priority: 11-20 working days

Standard shipping: 7.99 USD

Fast Shipping: 12.99 USD

(*) PLEASE NOTE

This is the average estimated time, the actual time will often arrive earlier than expected. During peak times, like Christmas events, Happy New Year events…will be a few days later than expected.

  • Can I ship the order to multiple addresses? We only offer single-destination shipping. If you wish to ship to multiple locations, please order separately with separate addresses.
  • Can I ship to a PO box or Military APO/ FPO? You can have your order shipped to PO boxes and military APO/ FPO. Shipment to APOs can take up to 40-45 days to be delivered.
  • U.S. Oceania & Island, Military Zone: Guam, Alaska, Hawaii, Rhode Island, Armed Forces (AA), Armed Forces (AE), Armed Forces (AP), and the rest of the countries will take longer than usual, averaging 20-25 business days.

Please note that once your parcel has entered the army area, we will not be able to update the status of shipping for security reasons. See more frequently asked questions when ordering at Petgocare.com