Privacy Policy

Effective Date: January 16, 2026

At Mimontee, we understand that your home is your private sanctuary. We respect that privacy in the digital world just as much as we do in the physical one. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To deliver a heavy piece of solid wood furniture to your door requires accurate information. We collect the following types of data:

A. Information You Provide Directly

• Identity & Contact Data: Your name, billing address, delivery address, email address, and phone number.

  • Crucial Note: A valid Phone Number is mandatory for all furniture orders. Our freight carriers require this to contact you and schedule a delivery appointment. Without it, delivery cannot be completed.

• Payment Information: We do not store your credit card numbers. Your payment details are encrypted and processed directly by our secure payment gateways (e.g., Stripe, PayPal, Shop Pay).

• Order History: Details of the specific tables or desks you purchased. We retain this to honor our Warranty and provide future product support.

B. Information Collected Automatically

When you browse Mimontee, we use cookies and similar technologies to collect:

• Device Information: Your IP address, browser type, and operating system.

• Usage Data: How you interact with our site (e.g., pages viewed, time spent), which helps us optimize our website’s performance.

2. How We Use Your Information

We use your personal data solely for legitimate business purposes:

• Order Fulfillment: To process your payment, pack your table, and arrange shipping.

• Delivery Coordination: We share your Name, Address, and Phone Number with our freight carriers so they can deliver your order and contact you for the drop-off appointment.

• Customer Support: To assist you with assembly questions, warranty claims, or returns.

• Communication: To send you order confirmations, tracking numbers, and important updates about your shipment.

• Marketing (Optional): If you subscribe to our newsletter, we may send you emails about new designs or exclusive offers. You can unsubscribe at any time.

3. Sharing Your Information

We never sell your personal information to data brokers. We only share your data with trusted third parties essential to our operations:

• Logistics Partners: Freight carriers (LTL) and ground delivery services (FedEx/UPS) need your delivery details to get the furniture to your curb.

• Payment Processors: To securely handle your financial transactions.

• Service Providers: We use trusted platforms (like Shopify) to power our online store and manage our database securely.

• Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Cookies and Tracking

We use cookies to improve your shopping experience.

• Functional Cookies: Allow the shopping cart to work and remember your details during checkout.

• Analytics Cookies: Help us understand which products are popular so we can stock the right inventory.

• Your Choice: You can instruct your browser to refuse all cookies, but please note that some parts of our website (like the Checkout) may not function properly without them.

5. Data Security

We treat your data with the same care we treat our furniture.

• Encryption: All data transmitted between your browser and our store is protected via SSL (Secure Socket Layer) encryption.

• PCI Compliance: Our store meets strict Level 1 PCI-DSS standards for handling payment information.

• Restricted Access: Only authorized personnel involved in fulfillment and support have access to your order details.

6. Your Rights (US State Privacy Laws)

Mimontee respects the privacy rights of residents in the United States, including those under the CCPA (California Consumer Privacy Act) and similar state laws.

You have the right to:

• Right to Know: Request access to the personal information we have collected about you over the past 12 months.

• Right to Delete: Request that we delete your personal information (subject to certain exceptions, such as tax records or active warranty periods).

• Right to Non-Discrimination: We will not discriminate against you (e.g., by charging higher prices) for exercising your privacy rights.

• Do Not Sell: Although we do not sell personal data, you have the right to opt-out of the sale of your personal information.

How to Exercise Your Rights: To submit a request, please email us at support@mimontee.com. We will verify your identity to protect your security before processing the request.

7. Data Retention

Furniture is a long-term investment. Accordingly, we retain your order information for our records unless and until you ask us to delete this information.

• Why we keep it: We keep purchase history to verify Warranty Coverage (in case you need a replacement part 2 years from now) and for tax/accounting purposes.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal data, please contact us to have it removed.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by the “Effective Date” at the top of this page.

Contact Us

If you have questions about our privacy practices, would like to exercise your rights, or have a complaint, please contact us:

• Email: support@mimontee.com

• Address: 145 E 84th St Apt 5F, New York, NY 10028, United States

• Support Hours: Monday–Friday, 9:00 AM – 5:00 PM GMT-8 PST